Thank You...

Thank you for enrolling in the Apogee Mail Order and Specialty Medication program. On behalf of your benefits provider, Phoenix Benefits Management, we are excited to have you on board! We have received your information and will begin processing your medication requests. Please note that a member of our Pharmacy team may reach out to you if additional information is needed. The Apogee Pharmacy team is dedicated to providing you with outstanding customer service and ensuring all medications are shipped timely and accurately. When you enroll with Apogee Mail Order, you can rest assured that our pharmacy team will be working on your behalf to:

• Obtain original prescriptions for your first time fill and request for all future refills
• Perform medication refill calls to member, confirming your medication needs and mailing address
• Review each new prescription and confirm any potential medication conflicts and allergy interactions by our Registered Pharmacist
• Pass along cost savings by offering manufacturer coupon discounts on select brand drugs when available
• Provide Daily Dose Packs, when requested, for members taking 5 or more maintenance medications
• Provide Free Shipping on all orders including temperature controlled medications

In addition, all members have access to speak directly to a pharmacist when necessary. Our clinical call center is open weekdays from 8:00 am to 8:00 pm eastern standard time and we provide emergency on-call, after-hours service for evenings and weekends. Utilizing the Apogee Mail Order service will save you valuable time and provide ongoing shipments without you ever running out of medications. We are here for you. If you have any questions at all please do not hesitate to reach out to an Apogee Pharmacy Team Member or a member of our Care Coordination Team. You can reach us directly at: 1-855-727-6433.

We look forward to serving you and your family.

To learn more about Apogee and the service we provide,  Click Here